CLASS POLICIES
Updated for the 2025 Season
At Red Clay Dance Company, we strive to provide a safe, welcoming, and high-quality experience for all participants in our adult and youth classes. Please review the following policies before attending class.
Refund & Transfer Policy
All class purchases are non-refundable under any circumstances.
Class transfers are permitted only if Center staff are contacted prior to the start of the scheduled class.
Class series are non-transferable. Individuals purchasing a series should plan to attend all scheduled sessions.
Single-class transfers: Students may request one transfer per month to the same class within the same calendar month.
Transfer requests must be made before the final class of the month. Transfers cannot be accommodated if all remaining classes for the month are fully booked.
Attendance & Punctuality
Classes begin promptly at the scheduled time with a structured warm-up to ensure safety.
Participants arriving more than 10 minutes late will not be permitted to join class.
For class series, students may purchase the full series up to 10 minutes after the first class begins.
Consistent attendance supports your progress and the collective experience of the group.
Class Safety Procedures
To maintain a safe and organized environment for all participants:
Studio occupancy will not exceed the capacity limits set by Red Clay Dance Company.
Only registered participants may enter the studio space during class time.
Restroom facilities are limited to one person at a time.
Red Clay Dance Company reserves the right to dismiss anyone whose behavior compromises the safety or respect of others.
Lost & Found
Red Clay Dance Company is not responsible for lost or stolen items.
Any found items should be turned in to the front desk.
To inquire about a lost item, please contact info@redclaydance.com or call 773-624-8411.
Additional Information
For more details about class rates, registration, or Center policies, please visit our Dance Center FAQ or contact our team directly.