RETURN POLICY

All Sales Final

All sales are final. We do not accept returns or issue refunds.

Exchanges

We offer exchanges for merchandise that is unworn, unused, and in its original condition if the item does not fit properly. Exchanges must be requested within 7 days of purchase and are subject to item availability.

To request an exchange, please contact us at info@redclaydance.com with your order number and details about the item you wish to exchange.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Worn, washed, or damaged merchandise

  • Items missing original tags or packaging

  • Final sale or clearance items

Exchange Process

  1. Contact us at info@redclaydance.com within 7 days of purchase.

  2. Provide your order number and the reason for the exchange.

  3. If approved, you will receive instructions on how to return the item.

  4. Once we receive and inspect the item, we will process the exchange, pending availability.

Shipping Costs

Customers are responsible for any shipping costs associated with exchanges unless the item was received damaged or incorrect.