TERMS OF SERVICE

1. Acceptance of Terms

By accessing Red Clay Dance Company’s website (redclaydance.com), purchasing products, enrolling in programs, or engaging with our services, you agree to comply with these Terms of Service. If you do not agree, please do not use our website or services.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised Terms.

3. Use of Website & Services

You agree to use our website and services lawfully and not to:

  • Engage in fraudulent, abusive, or disruptive activity.

  • Copy, distribute, or misuse any content without permission.

  • Attempt to hack, interfere with, or disrupt our systems.

We reserve the right to refuse service to anyone who violates these Terms.

4. Purchases & Payment Policies

4.1 Merchandise & Apparel Sales

  • All sales are final. We do not offer refunds.

  • Exchanges are available for unworn, unused items in their original condition if the item does not fit properly.

  • Exchange requests must be made within 7 days of purchase and are subject to availability.

  • Customers are responsible for any shipping costs related to exchanges unless the item was received damaged or incorrect.

4.2 Event Ticket Sales

  • All ticket sales are final and non-refundable.

  • If an event is canceled or rescheduled, we will offer refunds or exchanges at our discretion.

4.3 Workshops, Intensives & Classes

  • No refunds will be issued for workshops, intensives, or classes.

  • Certain workshops may have age restrictions or participant requirements, as noted in the event description.

  • We reserve the right to cancel or reschedule workshops and will notify registered participants accordingly.

5. Membership & Subscription Services

5.1 In The Making Membership

By enrolling in Red Clay Dance Company’s In The Making membership, members agree to abide by the membership agreement and policies outlined at the time of enrollment.

  • Membership fees are non-refundable.

  • Members must comply with studio policies and booking guidelines.

  • Failure to adhere to membership policies may result in suspension or termination without refund.

  • Membership agreements may be updated periodically, and members will be notified of any changes.

6. Studio Rental Policies

Red Clay Dance Center offers studio rentals to individuals and organizations.

  • Renters must comply with studio policies.

  • A rental agreement must be signed before using the space.

  • Failure to follow rental guidelines may result in termination of the agreement and/or loss of rental privileges.

7. User-Generated Content

By submitting audition videos, testimonials, or social media content using Red Clay Dance Company hashtags or tags, you grant us a non-exclusive, royalty-free license to use, modify, and distribute the content for promotional purposes.

  • Content must not infringe on any third-party rights.

  • Red Clay Dance Company reserves the right to edit, share, or remove submitted content at our discretion.

If you do not wish for your content to be used, please contact us at info@redclaydance.com to request removal.

8. Health & Safety Policies

8.1 Assumption of Risk & Waiver of Liability

Participation in any dance classes, rehearsals, performances, workshops, intensives, or related activities conducted by Red Clay Dance Company, Inc. requires acceptance of our Waiver of Liability, which releases Red Clay Dance Company, Inc. from any and all claims, demands, debts, expenses, causes of action, damages, or liabilities, whether known or unknown, in law or equity, arising from or related to participation in any Red Clay Dance Company activity.

By registering for any program, you acknowledge that:

  • Dance and movement-based activities carry inherent risks that may result in bodily injury, property damage, or death.

  • You must review, agree to, and sign the required Waiver of Liability before participating in any Red Clay Dance Company activity.

  • This waiver remains in full force and effect even after participation ends, unless expressly revoked in writing.

View our full Waiver of Liability.

8.2 Medical Disclosures & Emergency Authorization

  • Participants must disclose all relevant medical conditions, allergies, or physical limitations before participating.

  • In the event of a medical emergency, Red Clay Dance Company, Inc. is authorized to disclose necessary medical information to emergency responders.

  • Participants are solely responsible for their own medical expenses, as Red Clay Dance Company, Inc. does not provide medical insurance for participants.

8.3 Compliance with Studio Policies

All individuals participating in activities at Red Clay Dance Center must adhere to our Studio Policies, including but not limited to:

  • Proper attire, hygiene, and conduct requirements.

  • Respect for instructors, staff, and fellow dancers.

  • Compliance with facility usage and safety guidelines.

View our full Studio Policies.

Failure to follow these policies may result in removal from activities without refund.

9. Dispute Resolution

  • Any disputes must first be resolved through mediation or arbitration before legal action can be pursued.

  • Arbitration proceedings will be conducted in accordance with industry standards.

Further details on dispute resolution procedures will be provided as needed.

10. Force Majeure (Unforeseen Circumstances)

Red Clay Dance Company is not responsible for performance delays, event cancellations, or service interruptions due to causes beyond our control, including but not limited to:

  • Natural disasters

  • Government regulations

  • Public health emergencies

  • Acts of God

In such cases, we reserve the right to reschedule affected services or events. If rescheduling is not possible, we will review refund or credit options on a case-by-case basis.

11. Intellectual Property

All content on this site, including text, images, logos, and branding, is the intellectual property of Red Clay Dance Company and may not be copied, reproduced, or used without permission.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

13. Governing Law

These Terms are governed by the laws of the State of Illinois. Any legal disputes will be resolved in a court of competent jurisdiction in Chicago, IL, unless otherwise required by law.

14. Contact Information

For questions regarding these Terms, contact us at:

info@redclaydance.com
Red Clay Dance Company, [808 E. 63rd Street, Chicago, IL 60637]